Patient rights encompass all the practices established to protect the rights of individuals who seek medical assistance and apply to a healthcare institution for treatment. These rights, safeguarded by international and national regulations, aim to ensure the highest level of health protection and the provision of high-quality healthcare services.
Patient Rights
1) Right to Access Healthcare Services
Patients and their families have the right to receive healthcare services without discrimination based on language, religion, race, or sect. They also have the right to be informed about the diagnostic and treatment options available at our clinic and how to access them.
2) Right to Request Information
Patients have the right to be informed about the proposed medical interventions, potential risks and benefits, alternative treatment options, and the consequences of refusing treatment.
3) Right to Identify, Choose, and Change Healthcare Personnel
Patients have the right to know the identity, roles, and titles of the doctor, nurses, and other healthcare professionals responsible for their treatment. They also have the right to choose or request a change of their healthcare provider.
4) Right to Choose and Change Healthcare Facility
Patients can choose or change their healthcare provider or institution, provided that they comply with the applicable regulations and procedures.
5) Right to Refuse or Discontinue Treatment
Except for legally mandated situations, patients have the right to refuse or discontinue any planned or ongoing treatment, understanding that any potential negative consequences are their responsibility.
6) Right to Privacy and Confidentiality
Patients have the right to receive treatment in an environment that respects their privacy. All medical and personal information shared with the clinic remains confidential, even after the patient’s passing.
7) Right to Respect and Dignity
Every patient has the right to receive medical care in a respectful, compassionate, and friendly environment, ensuring their dignity and personal integrity are maintained at all times.
8) Right to Request a Consultation (Second Opinion)
Patients have the right to consult another specialist regarding their diagnosis or treatment. However, the primary physician must approve and implement any suggested treatment plan.
9) Right to Practice Religious Beliefs
As long as it does not interfere with their treatment, patients have the right to practice their religious beliefs freely, regardless of their faith.
10) Right to Safety
Every individual has the right to feel safe within a healthcare institution and to expect measures ensuring their security.
11) Right to Have Visitors and Companions
Patients have the right to receive visitors and have a companion with them, as long as it adheres to the rules and regulations set by the clinic.
12) Right to Prioritized Care
In cases where healthcare resources are limited, priority is determined based on medical necessity and objective criteria. Emergency patients, individuals with disabilities, legal cases, the elderly, children, pregnant women, and those in severe pain have the right to receive care first.
13) Right to Communication
If a patient does not understand the official language of the healthcare facility, they have the right to request a translator, provided they can arrange for the service and bear the cost.
14) Right to File Complaints, Suggestions, and Feedback
Patients and their families have the right to file a complaint if they believe their rights have been violated. They are also entitled to have their concerns reviewed, addressed, and informed of the outcome.
15) Right to Give Informed Consent
Except in cases of medical or legal necessity, patients have the right to be fully informed about the success rate, possible risks, and recovery process before any examination or treatment is conducted. They can then decide to accept or refuse the proposed medical procedures.
16) Prohibition of Non-Medically Necessary Interventions
No procedure that could lead to death, endanger life, violate bodily integrity, or impair mental or physical resistance can be performed or requested unless it is for diagnostic, therapeutic, or protective purposes.
17) Prohibition of Euthanasia
Euthanasia is strictly prohibited. Under no circumstances can an individual’s right to life be renounced, either upon their own request or that of another person. No one can be subjected to a procedure that intentionally ends life.
Our clinic is committed to upholding these patient rights, ensuring a respectful, safe, and high-quality healthcare experience for all.
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